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Customer care

FAQ Policies Shipping Contact




We know how excited you are to receive your order.  Because of that, we strive to ship each order out as quickly as possible. All orders ship via USPS Priority Mail. Priority Mail has a 2-3 day transit time and also includes up to $100 in insurance should something happen to your package while in transit.


International orders ship via USPS First Class Mail and typically take 10-14 days transit time. Canadian orders are usually 7-10 days. Please note that customs procedures can sometimes add additional time. Buyers are responsible for any import duties or taxes.


Each order is carefully packaged to ensure safe delivery to your doorstep. While we are anxious for you to receive everything in perfect condition, the mail carriers don't always share our same concern. Should your package arrive damaged, please contact us immediately with pictures and details so that we can help to resolve the issue. 
Please note that transit time and processing time are not the same. Non-personalized orders have a 6-7 business day processing time while personalized orders can take up to 2 weeks. Transit time starts once an order has been handed over to USPS.


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